Multi-Branch Float Teller & Sales Specialist

First Citizens; Oriental (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Benefits package

Job summary

First Citizens Bank is seeking a Sales and Service Representative to process transactions and handle customer service requests at the branch. You will educate customers on bank capabilities, tools, and resources, and refer sales opportunities to bank partners. This role is a float position requiring travel to multiple branches.

The successful candidate will demonstrate excellent communication, adaptability, and teamwork to support branch operations and customer satisfaction.

Qualifications

• Must possess strong communication and interpersonal skills.
• Experience in customer service is preferred but not required beyond 6 months.
• Ability to adapt quickly to new information and technology.

Responsibilities

• Process transactions and customer service requests at the branch.
• Identify and refer sales opportunities to the appropriate bank partner.
• Support branch sales efforts and educate customers on bank capabilities.

Skills

Communication

Customer Service

Adaptability

Teamwork

Flexibility

Agility

Education

High School Diploma or GED

Job description

First Citizens Bank is seeking a Sales and Service Representative to process transactions and handle customer service requests at the branch. You will educate customers on bank capabilities, tools, and resources, and refer sales opportunities to bank partners. This role is a float position requiring travel to multiple branches.

The successful candidate will demonstrate excellent communication, adaptability, and teamwork to support branch operations and customer satisfaction.