Audiology Field Service & Sales Technician

e3 Diagnostics; Mississippi; On-site; USD 51,000 - 69,000; Full time

Benefits offered by this job

Company vehicle

Medical

Dental

Vision

401(k) with Match

Life Insurance

Paid Time Off (PTO)

Paid Holidays

Employee Perks

Employee Assistance Program

Job summary

e3 Diagnostics is seeking a Field Service Technician (Sales & Service Tech) to join our team. In this role, you will serve as a trusted equipment expert for our customers—supporting their audiological instrumentation needs through new equipment solutions, technical repairs, and NASED-certified calibration.

Travel is extensive, with up to 80% regional travel across Mississippi and some overnight trips. Starting salary is $60,000 with commission eligibility after training, plus benefits

Qualifications

• High school diploma or equivalent required.
• Two-year technical or engineering degree or related experience required.
• Willingness to follow the guidelines detailed in the e3 Proficiency and Certification handbook.

Responsibilities

• Perform ANSI-certified calibrations, maintenance, equipment repairs and installations on a wide range of audiology equipment.
• Stay updated and attend all identified required training.
• Build and maintain customer relationships; provide service and technical support.
• Collaborate with Office Administrator for scheduling.
• Maintain accurate customer and equipment records.
• Identify potential clients and cultivate sales opportunities to support territory growth.
• Ensure preventative maintenance is completed according to best practice.
• Travel up to 80%; work independently with minimal supervision.
• Calibrate equipment received at regional office and coordinate returns.
• Other duties as assigned.

Skills

Verbal & written communication

Interpersonal skills

Sales & customer service

Organizational skills

Time management

Analytical & problem-solving

Microsoft Office Suite

Database management systems

Education

High school diploma or equivalent

2-year technical or engineering degree

Tools

Microsoft Office Suite

Database management systems

Job description

e3 Diagnostics is seeking a Field Service Technician (Sales & Service Tech) to join our team. In this role, you will serve as a trusted equipment expert for our customers—supporting their audiological instrumentation needs through new equipment solutions, technical repairs, and NASED-certified calibration.

Travel is extensive, with up to 80% regional travel across Mississippi and some overnight trips. Starting salary is $60,000 with commission eligibility after training, plus benefits