Traveling Appliance Repair Trainer & Curriculum Lead

2020 Companies; Carson (CA); Hybrid; USD 95.000 - 116.000; Vollzeit

Benefits dieser Stelle

Health/Dental/Vision

401K with matching

Paid Time Off

Paid Holidays

Scholarship opportunities

Employee Assistance Program

Leadership Development Program

Zusammenfassung

2020 Companies, in partnership with Samsung Electronics America, seeks an experienced Technical Training Specialist to design and deliver high-impact training for Authorized Service Network technicians across consumer electronics and appliance product lines. The role involves classroom, virtual, and on‑the‑job training with content creation and mentoring responsibilities.

The candidate should have 5+ years in appliance repair, strong communication skills, and the ability to travel up to 80%

Qualifikationen

• 5+ years in appliance repair or a closely related field.
• Training experience is preferred but not required; ability to develop instructional content.
• High school diploma required; continuing education or certifications are a plus.

Aufgaben

• Develop and deliver comprehensive training programs for household appliances through classroom, virtual, and on‑the‑job sessions.
• Create and update training manuals, guides, and digital resources aligning with current industry standards.
• Assess trainee progress through quizzes, hands-on demonstrations, and KPI-based evaluations; provide coaching.
• Maintain compliance with industry safety standards and stay current with tools and trends in appliance repair.
• Collaborate with technical experts and management to align training with business goals and customer needs.

Kenntnisse

Communication skills

Interpersonal skills

Organizational skills

Ausbildung

High school diploma

Tools

PowerPoint

Excel

Jobbeschreibung

2020 Companies, in partnership with Samsung Electronics America, seeks an experienced Technical Training Specialist to design and deliver high-impact training for Authorized Service Network technicians across consumer electronics and appliance product lines. The role involves classroom, virtual, and on‑the‑job training with content creation and mentoring responsibilities.

The candidate should have 5+ years in appliance repair, strong communication skills, and the ability to travel up to 80%