Appliance Training Designer & eLearning Specialist

RPMGlobal; Irvine (CA); Hybrid; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan

Paid vacation

Paid holidays

Adoption reimbursement

Employee purchase program

Company vehicle

Job summary

BSH Home Appliances Corporation in Irvine, CA seeks a Technical Training Designer to design, develop, and maintain engaging appliance repair training materials and eLearning courses. You will collaborate with SMEs, trainers, and multimedia specialists to create content that supports technician development and customer service excellence.

Requires a four-year degree and 3-5 years in technical training/eLearning, with strong skills in Adobe Creative Suite and Articulate 360.

Qualifications

• Four-Year College (Instructional Design, Education, Technical Communication, or related field) – Required
• 3-5 Years experience developing technical training or eLearning content (appliance/HVAC or similar) – Required
• Proficient in Adobe Creative Suite (Illustrator, Photoshop, Premiere) and Articulate 360 (Storyline, Rise) and Microsoft Office Suite
• Strong technical and analytical writing skills; explain complex concepts clearly
• Strong problem solving and critical thinking skills
• Understanding of instructional design methodologies (ADDIE, SAM) and adult learning theory
• Excellent attention to detail, organization, and project management capabilities
• Comfortable working independently and in a team

Responsibilities

• Collaborate with SMEs to gather technical information and translate into clear learning content.
• Design instructor-led, virtual instructor-led, and self-paced eLearning courses for appliance repair training.
• Create digital assets including interactive modules, simulations, manuals, and knowledge checks using Articulate 360 and Adobe Creative Suite.
• Develop assessments to measure learner retention, comprehension and job performance readiness.
• Ensure training materials meet instructional design best practices and accessibility standards (WCAG).
• Organize and manage content updates as appliance technologies evolve and new models are released.
• Analyze training needs and recommend appropriate learning solutions.
• Work cross-functionally with Product Support, Technical Support, and Field Service teams.
• Use project management tools to meet deadlines and manage multiple development cycles.
• Support LMS integration and course deployment as needed.
• All other duties as related

Skills

Instructional design

eLearning

Adobe Creative Suite

Articulate 360

Technical writing

Project management

ADDIE/SAM

Collaboration

Education

Four-Year College degree

Tools

Adobe Creative Suite

Articulate 360

Microsoft Office

Job description

BSH Home Appliances Corporation in Irvine, CA seeks a Technical Training Designer to design, develop, and maintain engaging appliance repair training materials and eLearning courses. You will collaborate with SMEs, trainers, and multimedia specialists to create content that supports technician development and customer service excellence.

Requires a four-year degree and 3-5 years in technical training/eLearning, with strong skills in Adobe Creative Suite and Articulate 360.