Travel Services Agent - Customer Care & Check-In

swa; Spokane (WA); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Free flights

401(k) match

Profit sharing

Health insurance

Health plan available from day one

Job summary

Southwest Airlines is seeking a Customer Service Agent to greet customers at the ticket counter, gate area, and baggage service office. You will help check in passengers, answer questions, and ensure smooth travel experiences.

The role is part-time with schedules based on a seniority-based bidding process. Training lasts several weeks; overtime and union-backed pay scales apply. Strong teamwork, flexibility, and a friendly demeanor are essential.

Qualifications

• Friendly attitude and positive approach to customers.
• Ability to work in a fast-paced environment.
• Proven teamwork and patience in service roles.

Responsibilities

• Greet and assist customers at the ticket counter, gate area, and baggage service office.
• Check in customers, answer questions, and help ensure smooth travel.
• Handle ticketing, check-in, and related issues with a computerized POS system.

Skills

Customer service

Friendly attitude

Teamwork

Patience

Job description

Southwest Airlines is seeking a Customer Service Agent to greet customers at the ticket counter, gate area, and baggage service office. You will help check in passengers, answer questions, and ensure smooth travel experiences.

The role is part-time with schedules based on a seniority-based bidding process. Training lasts several weeks; overtime and union-backed pay scales apply. Strong teamwork, flexibility, and a friendly demeanor are essential.