Travel & Retail Service Specialist

ACSC Auto Club Of Southern Calif; Surf City (NC); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Health coverage

401(K) with company match + Pension

Tuition assistance

Floating holidays & PTO for community

Paid parental leave

Wellness programs

Employee discounts

Job summary

Auto Club Enterprises is hiring a Retail Service Specialist in Surf City, NC to deliver Legendary Service and meet sales/service goals. You will handle DMV and notary tasks, assist with travel planning, passport photos, and payments, and make hotel/car reservations.

Qualifications include retail or service experience, notary readiness, MS Office familiarity, and availability Monday–Friday with some Saturdays. Local travel may be required.

Qualifications

• Experience in retail sales, banking or similar customer service/sales environment.
• Proven ability to exceed assigned sales or service quality goals.
• Must be able to obtain and maintain valid notary license as required.
• Experience with Microsoft Office basics.
• Must be available to work Monday through Friday during office hours, and Saturdays in accordance with branch requirements.
• Ability to travel locally when necessary.
• For offices that offer notary services, Notary Public must be obtained within 1 Year.

Responsibilities

• Greet all members and customers, determine their need and provide Legendary Service
• Provide DMV vehicle license, registration and notary services as required
• Reach sales and service goals (and earn incentives!) for multiple AAA products and services
• Preparing and providing TripTik travel routings, marked road maps, tour books, and other travel‑related materials
• Issue passport photos
• Accept payments for the various products, provide accurate change and receipts; balance and reconcile cash drawer
• Make hotel and car rental reservations for members and provide travel destination information

Skills

Retail sales experience

Notary license readiness

Microsoft Office basics

Teamwork/customer service

Local travel ability

Education

High School Diploma or GED

Job description

Auto Club Enterprises is hiring a Retail Service Specialist in Surf City, NC to deliver Legendary Service and meet sales/service goals. You will handle DMV and notary tasks, assist with travel planning, passport photos, and payments, and make hotel/car reservations.

Qualifications include retail or service experience, notary readiness, MS Office familiarity, and availability Monday–Friday with some Saturdays. Local travel may be required.