Customer Banking Advisor

River Bank & Trust; Auburn (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

River Bank & Trust in Auburn, AL, is seeking a Financial Associate to accurately process customer transactions, whether in person, by phone, or via night deposit, while delivering outstanding hospitality. You will greet customers and assist with deposits, loan payments, and other account services.

In this role you will identify customer needs, balance drawers, and support branch operations in a fast-paced retail environment.

Qualifications

• High School diploma or equivalent is required.
• Previous banking or cash handling experience preferred.
• Proficiency in Microsoft Office (Word, Excel, Outlook) required or preferred.

Responsibilities

• Process customer transactions accurately at the teller window, night deposit, phone or in person.
• Greet customers professionally and provide exceptional hospitality and service.
• Refer banking products to meet customer needs across personal and business lines.
• Handle deposits, loan payments, cashing checks, withdrawals, and issuing official checks.
• Verify identifications, accept currency and detect counterfeits as required.
• Balance cash drawer daily and complete other duties as assigned by Management.

Skills

Customer service

Communication

Time management

Integrity

Attentive to detail

Microsoft Office

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

River Bank & Trust in Auburn, AL, is seeking a Financial Associate to accurately process customer transactions, whether in person, by phone, or via night deposit, while delivering outstanding hospitality. You will greet customers and assist with deposits, loan payments, and other account services.

In this role you will identify customer needs, balance drawers, and support branch operations in a fast-paced retail environment.