Travel-Ready Patient Services Specialist

RWJBarnabas Health; New Brunswick (NJ); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

PTO

Medical and Prescription Drug Coverage

Dental and Vision Insurance

Retirement Plans

Disability Insurance

Job summary

RWJBarnabas Health in New Brunswick, NJ is seeking a Patient Services Representative (PSR) for the Heart & Vascular Inst of CJ. The role travels to partner sites in Dayton and Edison to support front-desk operations and patient coordination, ensuring smooth daily activities and accurate scheduling.

You will interact with patients, families, and staff, manage check-in/out, and assist with insurance coordination while protecting patient privacy in a busy healthcare environment.

Qualifications

• Must have high school diploma or GED and related experience.
• Prior medical receptionist or general office experience preferred.
• Bilingual is a plus.

Responsibilities

• Welcoming patients and performing check-in and check-out functions with professionalism and compassion.
• Reviewing schedules and preparing for patient visits.
• Scheduling patient appointments and coordinating follow-up visits.
• Answering routine questions in person and over the telephone while providing exceptional customer service.
• Performing clerical responsibilities including copying, scanning, faxing, sorting, and distributing mail.
• Creating, maintaining, filing, and organizing patient health record information.
• Coordinating with insurance providers and handling pre-authorizations and certifications as necessary.
• Protecting patient privacy and contributing to a safe, efficient, and welcoming practice environment.

Skills

Customer service

Communication

Organizational skills

Teamwork

Education

High School Diploma or GED

Tools

EMR systems

Job description

RWJBarnabas Health in New Brunswick, NJ is seeking a Patient Services Representative (PSR) for the Heart & Vascular Inst of CJ. The role travels to partner sites in Dayton and Edison to support front-desk operations and patient coordination, ensuring smooth daily activities and accurate scheduling.

You will interact with patients, families, and staff, manage check-in/out, and assist with insurance coordination while protecting patient privacy in a busy healthcare environment.