Travel-Ready IT Help Desk Engineer - Unlimited PTO

F3 Design; San Francisco (CA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical, dental and vision

401K plan + company matching

Lunch stipend

Free snacks at the Presidio office

Unlimited PTO

On-call week incentive

Job summary

boxIT is seeking an IT Help Desk Engineer to support over 6,000 users across 200+ client environments in the San Francisco Bay Area. The role requires on-site work at boxIT headquarters and travel to client sites, with a one-week on-call rotation roughly every 6-8 weeks.

Strong Windows/macOS and Office 365/Google Workspace skills are required, plus AD and server experience. The position offers full-time employment in the Bay Area, with compensation of $25–$35 per hour, benefits, and a focus on

Qualifications

• Experience supporting Windows 10/11 in a corporate environment.

Responsibilities

• Provide excellent technical support to end users across client organizations.

Skills

Windows 10/11 support

macOS support

Active Directory

Microsoft 365

Google Workspace

PowerShell / Bash / Python

Slack / Teams

ConnectWise Manage

Tools

Windows Server 2016/2019/2022

Google Drive

SharePoint

OneDrive

Microsoft 365

Google Workspace

ConnectWise Manage/ PSA

Job description

boxIT is seeking an IT Help Desk Engineer to support over 6,000 users across 200+ client environments in the San Francisco Bay Area. The role requires on-site work at boxIT headquarters and travel to client sites, with a one-week on-call rotation roughly every 6-8 weeks.

Strong Windows/macOS and Office 365/Google Workspace skills are required, plus AD and server experience. The position offers full-time employment in the Bay Area, with compensation of $25–$35 per hour, benefits, and a focus on