Travel-Ready Client Services Specialist

Collectors Universe Inc.; Plano (TX); On-site; USD 24,435 - 34,801; Full time

Benefits offered by this job

Health Insurance

401(K) Matching Plan

Flexible Hours

Paid Vacation

Job summary

Collectors Universe Inc. is searching for a Customer Experience Representative in Plano, TX. This role involves informing customers about services and assisting with inquiries while ensuring an organized flow during drop-offs. Ideal candidates will have 4+ years in customer care, strong communication abilities, and can travel up to 40%. The role offers competitive pay at $21.50/hour, health benefits, 401(K) matching, and a fun team environment.

Qualifications

• 4+ years of customer care or hospitality experience.
• Exceptional written and verbal communication skills.
• Ability to travel up to 40% for events.

Responsibilities

• Inform customers about services, memberships, and policies.
• Schedule drop offs and pickups with customers.
• Assist with inquiries and resolve customer issues.

Skills

Customer Care Experience

Communication Skills

Problem Solving

Interpersonal Skills

Teamwork

Attention to Detail

Education

Associates Degree or equivalent

Tools

Navision

Zendesk

Google Docs

Job description

Collectors Universe Inc. is searching for a Customer Experience Representative in Plano, TX. This role involves informing customers about services and assisting with inquiries while ensuring an organized flow during drop-offs. Ideal candidates will have 4+ years in customer care, strong communication abilities, and can travel up to 40%. The role offers competitive pay at $21.50/hour, health benefits, 401(K) matching, and a fun team environment.