Travel Plaza Shift Supervisor - Guest Experience Leader

Applegreen Group; Ohio; Hybrid; USD 30,000 - 48,000; Full time

Benefits offered by this job

401(k) with Company Match

Paid Time Off

Education Assistance

Meal Discount

Employee Referral Bonus

Earned Wage Access – Pay on Demand

Job summary

Applegreen is hiring a Shift Supervisor to lead daily operations across travel plazas. You will supervise team members, ensure exceptional customer service, and enforce brand standards and food safety policies.

This role requires flexible scheduling, the ability to stand for long periods, and strong cash handling. Join a growing company that values its people and offers competitive benefits.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Ability to interact with the public in a friendly, enthusiastic manner.

Responsibilities

• Lead the activities of team members on shift.
• Provide friendly customer service and resolve complaints.
• Complete opening, daily and closing procedures.
• Operate POS and handle payments according to policies.
• Ensure proper food handling, labeling, dating and storage.
• Assist in training new team members.
• Follow brand standards and all policies.
• Inform plaza leadership of observations or problems.

Skills

Cash handling

Leadership

Job description

Applegreen is hiring a Shift Supervisor to lead daily operations across travel plazas. You will supervise team members, ensure exceptional customer service, and enforce brand standards and food safety policies.

This role requires flexible scheduling, the ability to stand for long periods, and strong cash handling. Join a growing company that values its people and offers competitive benefits.