Travel Plaza Shift Lead - Customer Service & Operations

Applegreen Stores; Newburg (PA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401(k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Meal Discount

Pet Insurance

Job summary

ApplegreenUSA is seeking a Shift Supervisor to lead on-site teams at our travel plazas. You will ensure exceptional customer service, uphold brand standards, and manage daily procedures across opening, mid, and closing shifts.

The role emphasizes cash handling, training new staff, and maintaining food safety and product quality. Flexible scheduling, and inclusion in a fast-paced retail environment are offered.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.

Responsibilities

• Lead the activities of team members on shift.
• Provide friendly customer service and resolve customer concerns.
• Complete opening, daily and closing procedures per policies.
• Operate POS system and process payments accurately.
• Adhere to food safety and brand standards.
• Assist in training new team members and maintaining product knowledge.

Skills

Cash handling

Customer service

Leadership

Job description

ApplegreenUSA is seeking a Shift Supervisor to lead on-site teams at our travel plazas. You will ensure exceptional customer service, uphold brand standards, and manage daily procedures across opening, mid, and closing shifts.

The role emphasizes cash handling, training new staff, and maintaining food safety and product quality. Flexible scheduling, and inclusion in a fast-paced retail environment are offered.