Travel Plaza Shift Supervisor — Flexible Hours

Applegreen Stores; Newburg (PA); Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

401k with match

Earned wage access

Education assistance

Meal discount

Pet insurance

Paid time off

Flexible schedules

Employee referral bonus

Zusammenfassung

Applegreen USA is seeking a Shift Supervisor to lead on-site shifts, ensure excellent customer service, and enforce brand standards and food safety. You will train new team members, monitor cash handling, and ensure daily operations run smoothly.

The role requires standing for long periods, flexible scheduling including nights and weekends, and a proactive, team-focused attitude in a travel plaza environment.

Qualifikationen

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.

Aufgaben

• Lead the activities of team members on shift.
• Consistently provide friendly customer service by engaging in positive, helpful interactions with customers (travelers) and appropriately resolve customer complaints.
• Complete opening, daily and closing procedures/checklists in accordance with company policies/procedures.
• Operate point-of-sale (POS) system, accurately process & receive payment from customers, and follow all customer service and cash handling policies and procedures.
• Ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products.
• Complete with a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning.
• Stock, clean, and sanitize workstation and equipment.
• Actively cross-sell and up-sell products.
• Maintain a solid knowledge of products and services available in the plaza.
• Assist in the training of new team members.
• Follow required brand standards, food safety requirements, as well as all company policies and procedures.
• Inform plaza leadership of any observations, concerns, or problems that are witnessed or experienced.
• Execute a variety of other tasks as assigned.

Kenntnisse

Cash handling

Customer service

Shift supervision

Jobbeschreibung

Applegreen USA is seeking a Shift Supervisor to lead on-site shifts, ensure excellent customer service, and enforce brand standards and food safety. You will train new team members, monitor cash handling, and ensure daily operations run smoothly.

The role requires standing for long periods, flexible scheduling including nights and weekends, and a proactive, team-focused attitude in a travel plaza environment.