Shift Supervisor — Customer Service & Ops Lead

Applegreen Group; Elizabeth (NJ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Flexible Schedules

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) with Company Match

Earned Wage Access

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen USA is seeking a Shift Supervisor to lead daily operations at our travel plazas. You will oversee team members, ensure brand standards, food safety, and exceptional customer service while managing cash handling and opening/closing procedures.

Responsibilities include training new team members, cross-selling products, maintaining cleanliness, and upholding safety and company policies. Flexible schedules and benefits are offered.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.

Responsibilities

• Lead the activities of team members on shift.
• Provide friendly customer service and resolve complaints.
• Perform opening, daily, and closing procedures and checklists.

Skills

Cash handling

Leadership

Job description

Applegreen USA is seeking a Shift Supervisor to lead daily operations at our travel plazas. You will oversee team members, ensure brand standards, food safety, and exceptional customer service while managing cash handling and opening/closing procedures.

Responsibilities include training new team members, cross-selling products, maintaining cleanliness, and upholding safety and company policies. Flexible schedules and benefits are offered.