Travel Phlebotomy Onboarding & Solutions Specialist

Sonora Quest; Phoenix (AZ); Presencial; USD 48.000 - 65.000; Jornada completa

Descripción de la vacante

Banner Health in Phoenix, Arizona seeks an experienced IOP onboarding specialist to facilitate account implementation for new clients and to provide high-quality onboarding for complex customers. You will educate customers, resolve technical issues, and ensure smooth adoption of our products and services at client sites.

This role supports on-site lab services and health screenings across employer groups and events statewide, with travel throughout Arizona.

Formación

• Minimum age 18.
• High School diploma or equivalent may be required dependent on state regulatory requirements.
• Requires DHS Fingerprinting Certification or the ability to obtain fingerprint certification.
• Three (3) years of experience with a strong knowledge and understanding in a clinical laboratory area within test management/phlebotomy.
• Dependent on department/location, candidate must possess a valid state driver's license in the state of employment and be eligible for coverage under the company auto insurance policy.
• Travel and flexible hours required to work multiple locations with minimal notice, for extended periods of time including overnight travel.
• Must be flexible and available based on staffing requirements which may require weekends, evenings, early mornings, holidays, overtime and on-call.

Responsabilidades

• Facilitate onboarding processes for new accounts and educate customers on our products and services.
• Address technical questions and assist with problem resolution to ensure smooth product adoption.
• Support on-site lab services and health screenings and participate in statewide outreach events.

Conocimientos

Phlebotomy experience

Customer service

Training or mentoring others

Travel across Arizona

Data entry / computer skills

Educación

High School diploma or equivalent

Herramientas

EMR platforms

LIS systems

Descripción del empleo

Banner Health in Phoenix, Arizona seeks an experienced IOP onboarding specialist to facilitate account implementation for new clients and to provide high-quality onboarding for complex customers. You will educate customers, resolve technical issues, and ensure smooth adoption of our products and services at client sites.

This role supports on-site lab services and health screenings across employer groups and events statewide, with travel throughout Arizona.