Phlebotomy Onboarding & Client Solutions Pro

Sonora Quest Laboratories/ Laboratory Sciences of Arizona; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Sonora Quest Laboratories/ Laboratory Sciences of Arizona seeks an experienced team member to support IOP onboarding, client training, and quality initiatives across Arizona. The role involves onboarding new accounts and educating customers to ensure seamless product adoption.

You will travel throughout the state, support SQL events, and provide on-site lab services and health screenings for employer groups and health events.

Qualifications

• Minimum age 18 or older
• High School diploma or equivalent may be required depending on state rules
• Three (3) years of clinical laboratory/phlebotomy experience
• Valid state driver’s license and auto insurance coverage eligibility
• Willingness to travel across Arizona and work irregular hours including weekends/holidays

Responsibilities

• Onboard new accounts by providing high-quality onboarding services
• Educate customers and help solve technical issues during adoption
• Support SQL events and on-site lab services for employer groups and health events
• Coordinate with Sales and other departments to ensure successful client outcomes

Skills

Phlebotomy

Customer service

Training/Mentoring

Travel flexibility

Problem solving

Tools

EMR platforms

Job description

Sonora Quest Laboratories/ Laboratory Sciences of Arizona seeks an experienced team member to support IOP onboarding, client training, and quality initiatives across Arizona. The role involves onboarding new accounts and educating customers to ensure seamless product adoption.

You will travel throughout the state, support SQL events, and provide on-site lab services and health screenings for employer groups and health events.