Travel‑Heavy Field Support Specialist (Admin & Mail)

Canon Business Process Services, Inc.; Sunnyvale (CA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Travel reimbursement

Competitive pay and benefits

Job summary

Canon Business Process Services, Inc. is seeking a Field Support Representative to join a temporary in-house talent pool providing replacement and short-term administrative services across client sites. You will be assigned a home location and travel to various sites for mail, reception, and other duties.

Heavy travel (up to 75%) is required; reliable transit or a personal vehicle with reimbursement for travel expenses is provided. Strong customer service and organizational skills are essential.

Qualifications

• High school diploma or equivalent.
• 1-3 years’ experience in a mailroom or professional office environment.
• Capable of performing basic job functions under general direction.
• Basic knowledge of metering, weighting, logging and other shipping procedures.
• Basic computer skills required.
• Ability to operate fax, scanner, metering, stamping and copy systems with general direction.

Responsibilities

• Ensure total customer satisfaction through understanding expectations, proactive problem resolution and relationship building.
• Receive, sort, and deliver mail and packages on schedule; process outgoing items per regulations.
• Prepare outgoing inter-office pouches and arrange shipments to client affiliates.
• Package and process outgoing items (FedEx, UPS) and log activity; verify accuracy.
• May walk or drive to deliver items, secure signatures and maintain records.
• Operate and maintain copying, faxing, scanning and shipping equipment as needed.

Skills

Customer service

Organizational skills

Deadline-driven

Overtime ability

Education

High school diploma or equivalent

Job description

Canon Business Process Services, Inc. is seeking a Field Support Representative to join a temporary in-house talent pool providing replacement and short-term administrative services across client sites. You will be assigned a home location and travel to various sites for mail, reception, and other duties.

Heavy travel (up to 75%) is required; reliable transit or a personal vehicle with reimbursement for travel expenses is provided. Strong customer service and organizational skills are essential.