Travel-Heavy Field Service Technician – Digital Cinema

Strong Technical Services, Inc.; Chicago (IL); Vor Ort; USD 33.000 - 44.000; Vollzeit

Benefits dieser Stelle

Competitive compensation and benefits

Energetic, collaborative culture

Flexible, dynamic work environment

Opportunities to work with industry-le

aders

Zusammenfassung

Strong Technical Services, Inc. is seeking a Field Service Technician in Chicago, IL to provide technical support for cinema projection, digital signage, and audio systems. You will install, maintain, survey sites, and respond to demand and emergency service needs across digital cinema equipment.

You’ll test and diagnose electronics, documents activities, and travel frequently to client sites. A two-year degree or equivalent, strong customer service, and a valid driver’s license are required.

Qualifikationen

• Associate's degree (A. A.) or equivalent from two-year college or technical or equivalent combination of education and experience.
• Experience with electronics related to the Pro-Av market.
• Familiarity with computer and networking concepts and architecture.
• Experience with digital cinema equipment is preferred.
• Strong attention to detail.
• Proficient with MS Office.
• Exceptional customer service skills required.
• Valid state issued driver’s license.
• Ability to stand, sit, squat and bend for a period of time.
• Excellent communication skills, both verbal and written.

Aufgaben

• Performs maintenance on cinema projection equipment, digital signage, sound systems, servers, and power supplies.
• Provides demand service for customers; determines and executes a support plan.
• Tests electronic assembly, components or parts by connecting to various equipment.
• Examines equipment and assemblies for defects and replaces defective components; repairs equipment and performs field testing.
• Directs investigation of customer complaints regarding quality, tolerances, specifications, and delivered condition of products.
• Records, analyzes, and informs appropriate personnel of production quality and sales status and disposition of customer complaints and claims.
• Installs electronic or digital equipment and tests.
• Records activities in Field Point daily, including description, expenses, hours, labor and travel.
• Willing to take ownership and take on other duties as assigned.
• This position requires in and out of market travel up to 70-80% of the time; weekends, holidays and on-call work.

Kenntnisse

Electronics

Networking concepts

Digital cinema equipment

Customer service

Communication skills

Time management

Driver's license

Self-starter

Travel willingness 70-80%

Ausbildung

Associate's degree or equivalent

Tools

MS Office

Jobbeschreibung

Strong Technical Services, Inc. is seeking a Field Service Technician in Chicago, IL to provide technical support for cinema projection, digital signage, and audio systems. You will install, maintain, survey sites, and respond to demand and emergency service needs across digital cinema equipment.

You’ll test and diagnose electronics, documents activities, and travel frequently to client sites. A two-year degree or equivalent, strong customer service, and a valid driver’s license are required.