Digital Cinema Field Tech – Travel‑Ready AV Specialist

Strong Technical Services, Inc.; Washington (District of Columbia); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

401(k) plan with Employer-Match

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Flexible Spending Account

Health Savings Account

Accident Plan

Hospital Indemnity Plan

Critical Illness Plan

Life Insurance (voluntary)

Job summary

Strong Technical Services, Inc. is seeking a Field Service Technician to support digital cinema systems. You will perform maintenance, installs, surveys, and on-demand services for cinema projection, digital signage, and related equipment.

The role requires electronics experience, familiarity with networking, and strong customer service skills. Frequent travel, weekends, and on-call shifts are expected in a fast-paced, hands-on environment.

Qualifications

• Experience with electronics related to Pro-Av market.
• Familiarity with computer and networking concepts.
• Strong attention to detail and customer service.
• Excellent communication and time management.

Responsibilities

• Performs maintenance on cinema projection equipment, digital signage, sound systems, servers, and power supplies.
• Provides demand service for customers and implements a support plan.
• Tests electronics with equipment like multimeters, oscilloscopes and meters.
• Inspects and replaces defective components; repairs and tests firmware/software.
• Investigates customer complaints and informs Quality/Sales teams.
• Installs and tests electronic or digital equipment.
• Records daily field activities including time and travel.
• Takes ownership and handles additional duties as assigned.
• Willing to travel 70-80% and work weekends/holidays/on-call.

Skills

Electronics experience

Networking concepts

Customer service

Communication skills

Time management

Analytical skills

Self-starter

Interfacing with staff

Education

Associate's degree (A. A.) or equivalent

Tools

MS Office

Job description

Strong Technical Services, Inc. is seeking a Field Service Technician to support digital cinema systems. You will perform maintenance, installs, surveys, and on-demand services for cinema projection, digital signage, and related equipment.

The role requires electronics experience, familiarity with networking, and strong customer service skills. Frequent travel, weekends, and on-call shifts are expected in a fast-paced, hands-on environment.