Travel Experience Specialist

Uplift; Paradise (NV); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

10 company paid holidays

3 weeks PTO

Medical and dental insurance

401K plan

Job summary

Uplift is seeking a Customer Experience Professional to enhance service for customers using its innovative travel financing solutions. This full-time position located in Reno, NV offers a competitive hourly rate ($18-20/hr) and ample benefits, including medical and dental insurance, as well as company paid holidays.

The ideal candidate will have at least two years of customer support experience and a passion for maintaining exceptional customer relations. Uplift values diversity and inclusivity, welcoming applicants from all backgrounds.

Qualifications

• Minimum of 2 years in a customer-support position.
• Experience in finance/lending or e-commerce preferred.
• Proactive with strong relationship-building skills.

Responsibilities

• Assist customers throughout their journey with Uplift.
• Provide excellent customer satisfaction.
• Work independently and as part of a team.

Skills

Customer support experience

Communication skills

Ability to navigate operating systems

Multilingual (Spanish/French)

Job description

Uplift is seeking a Customer Experience Professional to enhance service for customers using its innovative travel financing solutions. This full-time position located in Reno, NV offers a competitive hourly rate ($18-20/hr) and ample benefits, including medical and dental insurance, as well as company paid holidays.

The ideal candidate will have at least two years of customer support experience and a passion for maintaining exceptional customer relations. Uplift values diversity and inclusivity, welcoming applicants from all backgrounds.