Remote Travel Support Specialist Elevating Client Journeys

Kopp Travels; Detroit (MI); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote position

Flexible scheduling

Travel perks and exclusive discounts

Supportive team environment

Job summary

A travel agency is seeking a Travel Customer Support Specialist to assist clients throughout their travel journey. This 100% remote position requires strong communication skills, attention to detail, and a passion for customer service. Candidates should be organized and tech-savvy, ready to help clients with bookings, inquiries, and ensuring overall satisfaction. Opportunities for growth and exclusive travel perks are offered, making this an exciting opportunity for travel enthusiasts.

Qualifications

• Must have excellent communication skills.
• Experience in customer service is preferred.
• Detail-oriented and dependable.

Responsibilities

• Respond promptly to client inquiries.
• Assist with travel bookings and changes.
• Provide accurate information about travel and policies.
• Follow up to ensure client satisfaction.
• Handle questions with empathy and professionalism.

Skills

Excellent written and verbal communication skills

Customer service experience

Organized, dependable, and detail-oriented

Comfortable using technology

Passionate about travel

Job description

A travel agency is seeking a Travel Customer Support Specialist to assist clients throughout their travel journey. This 100% remote position requires strong communication skills, attention to detail, and a passion for customer service. Candidates should be organized and tech-savvy, ready to help clients with bookings, inquiries, and ensuring overall satisfaction. Opportunities for growth and exclusive travel perks are offered, making this an exciting opportunity for travel enthusiasts.