Travel Customer Service Representative

Live the Dash Travel; Los Angeles (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Access to travel perks

Industry discounts

Comprehensive training

Opportunities for professional growth

Job summary

Live the Dash Travel in Los Angeles is looking for a dedicated Travel Customer Service Representative to support clients before, during, and after their trips. This fully remote role focuses on exceptional service and managing travel-related requests. Ideal candidates have strong communication skills, previous customer service experience, and a passion for travel. Benefits include access to travel perks, comprehensive training, and opportunities for professional growth in a supportive team environment.

Qualifications

• Previous experience in customer service, preferably in travel or hospitality.
• Comfortable using digital systems and learning new tools.
• Ability to manage multiple tasks efficiently.

Responsibilities

• Communicate with clients via email, phone, and messaging platforms.
• Handle booking modifications, cancellations, and special arrangements.
• Provide accurate information about destinations and company procedures.
• Proactively follow up with clients to confirm travel details.
• Address and resolve issues promptly while maintaining professionalism.

Skills

Excellent communication skills

Customer-focused approach

Organized and dependable

Digital systems proficiency

Passion for travel

Job description

About the job Travel Customer Service Representative

Position Overview

We are seeking a dedicated Travel Customer Service Representative to assist clients before, during, and after their trips. This role is focused on delivering exceptional service, managing travel-related requests, and ensuring every traveler enjoys a smooth and worry-free experience.

Key Responsibilities

Communicate with clients via email, phone, and messaging platforms to provide support

Handle booking modifications, itinerary adjustments, cancellations, and special travel arrangements

Provide accurate information about destinations, travel requirements, and company procedures

Proactively follow up with clients to confirm travel details and resolve concerns

Address and resolve issues promptly while maintaining a professional and positive attitude

Ideal Candidate

Excellent communication skills with a customer-focused approach

Previous experience in customer service (travel or hospitality preferred)

Organized, dependable, and able to manage multiple tasks efficiently

Comfortable using digital systems and learning new tools

Passionate about travel and committed to client satisfaction

Fully remote position with flexible hours

Comprehensive training and continuous support

Opportunities for professional growth

Access to travel perks and industry discounts

Supportive and collaborative team environment