Travel customer representative

Effortless travel solutions ETS; Wichita (KS); Vor Ort; USD 35.000 - 45.000; Vollzeit

Benefits dieser Stelle

Travel perks

Industry discounts

Ongoing training

Zusammenfassung

Effortless Travel Solutions ETS in Wichita, Kansas is seeking a Travel Customer Representative to support clients throughout their travel experiences. This role involves assisting with inquiries, making travel bookings, and providing updates while ensuring each client interaction reflects our commitment to exceptional service. Ideal candidates have strong communication skills, customer service experience, and a passion for travel. This position is 100% remote, offering flexible scheduling, opportunities for growth, and travel perks.

Qualifikationen

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized, dependable, and proactive with attention to detail.
• Comfortable with technology and booking platforms.
• Passion for travel and helping others.

Aufgaben

• Respond promptly to client inquiries via email, phone, and messaging.
• Assist with bookings, changes, cancellations, and special requests.
• Provide information about destinations and agency policies.
• Follow up with clients to confirm trip details.
• Handle concerns or complaints with empathy.

Kenntnisse

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Jobbeschreibung

About the job Travel customer representative

As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.

Key Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem‑solving skills.

Ideal Candidate

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized, dependable, and proactive with a high attention to detail.
• Comfortable with technology and quick to learn booking platforms and systems.
• Passion for travel and helping others plan unforgettable experiences.
• 100% remote work with flexible scheduling.
• Opportunities to growth within the agency.
• Travel perks and exclusive industry discounts.
• Supportive team environment with ongoing training.

If you're enthusiastic about travel and love creating memorable experiences for others, we would love to hear from you.

Apply today and start your journey with Effortless Travel Solutions!