Travel Coordinator

Travelbynight; Greenville (SC); Remote; USD 40,000 - 55,000; Full time

Job summary

Travelbynight is seeking a Family Travel Coordinator to help families plan vacations that work for everyone. You will research destinations, accommodations, transportation, and activities tailored to kids of different ages. No prior travel industry experience is required.

The role rewards thoughtful listening, organized planning, and clear communication as you guide clients from questions to departure. This remote-friendly position offers training, mentorship, and ongoing development to grow

Qualifications

• No travel-industry experience required.
• Strong listening and planning skills are valued.

Responsibilities

• Research destinations, accommodations, transportation and activities for families.
• Coordinate reservations and deadlines.
• Communicate clearly with clients throughout planning and departure.

Skills

Communication

Organization

Customer service

Problem solving

Tools

Remote collaboration tools

Job description

We're looking for a Family Travel Coordinator to help clients organize vacations that work for the entire family.

This role focuses on understanding individual family needs and researching appropriate destinations, accommodations, transportation, attractions, cruises, resorts, and activities.

How You'll Support Families

You may assist clients with:

• Researching family-friendly destinations and accommodations
• Comparing resorts, cruises, vacation packages, and attractions
• Identifying options based on children's ages and family preferences
• Coordinating accommodations and reservation details
• Researching activities and entertainment
• Organizing important trip information
• Communicating deadlines and travel requirements
• Answering questions throughout the planning process
• Helping clients prepare for departure
• Building relationships that lead to future family vacations

The Person We're Looking For

You don't need professional travel experience to get started.

We're looking for someone who understands that good planning is about more than making a reservation. It means listening carefully, anticipating questions, staying organized, and helping clients feel confident about their plans.

Strong candidates may come from backgrounds such as education, childcare, hospitality, customer service, administration, event coordination, sales, or other people-centered fields.

You should be comfortable working independently, communicating online, learning new systems, and completing ongoing training.

Grow Your Travel Knowledge

You'll have access to training, mentorship, supplier education, and professional development resources covering destinations and vacation experiences.

This is a flexible remote opportunity for someone who enjoys helping families spend less time worrying about logistics and more time looking forward to their vacation.

Basic Requirements

• Applicants must reside in the United States, United Kingdom, Australia, Spain, or Latin America.
• Access to a computer or smartphone with reliable internet.