Travel Coordinator

Travelbynight; Charleston (SC); Remote; USD 38,000 - 60,000; Full time

Job summary

Travelbynight is seeking a Family Travel Coordinator to help families plan vacations that work for everyone. You will research destinations, accommodations, activities, and transportation, tailoring options to children's ages and family preferences.

You don't need prior travel experience; success comes from listening, staying organized, and guiding clients with confidence. This remote role welcomes applicants from diverse backgrounds and offers ongoing training.

Qualifications

• This role does not require prior professional travel experience.
• Excellent planning, listening, and organizational skills are essential.
• Ability to work independently and learn new systems.
• Backgrounds in education, childcare, hospitality, customer service, or related fields are welcome.

Responsibilities

• Research family-friendly destinations and accommodations.
• Compare vacation packages, resorts, cruises, and attractions.
• Identify options based on children's ages and family preferences.
• Coordinate accommodations and reservation details.
• Research activities and entertainment for families.
• Organize trip information and communicate deadlines and requirements.
• Assist clients throughout the planning process and for departure.
• Build relationships that lead to future family vacations.

Skills

People-centered approach

Communication

Organization

Job description

We're looking for a Family Travel Coordinator to help clients organize vacations that work for the entire family.

This role focuses on understanding individual family needs and researching appropriate destinations, accommodations, transportation, attractions, cruises, resorts, and activities.

How You'll Support Families

You may assist clients with:

• Researching family-friendly destinations and accommodations
• Comparing resorts, cruises, vacation packages, and attractions
• Identifying options based on children's ages and family preferences
• Coordinating accommodations and reservation details
• Researching activities and entertainment
• Organizing important trip information
• Communicating deadlines and travel requirements
• Answering questions throughout the planning process
• Helping clients prepare for departure
• Building relationships that lead to future family vacations

The Person We're Looking For

You don't need professional travel experience to get started.

We're looking for someone who understands that good planning is about more than making a reservation. It means listening carefully, anticipating questions, staying organized, and helping clients feel confident about their plans.

Strong candidates may come from backgrounds such as education, childcare, hospitality, customer service, administration, event coordination, sales, or other people-centered fields.

You should be comfortable working independently, communicating online, learning new systems, and completing ongoing training.

Grow Your Travel Knowledge

You'll have access to training, mentorship, supplier education, and professional development resources covering destinations and vacation experiences.

This is a flexible remote opportunity for someone who enjoys helping families spend less time worrying about logistics and more time looking forward to their vacation.

Basic Requirements

• Applicants must reside in the United States, United Kingdom, Australia, Spain, or Latin America.
• Access to a computer or smartphone with reliable internet.