Travel Coordinator

Travelbynight; Indianapolis (IN); Remote; USD 42,000 - 64,000; Full time

Job summary

Travelbynight is seeking a Family Travel Coordinator to help clients plan vacations that fit the whole family. You’ll research destinations, accommodations, transportation, attractions, cruises, and activities, then organize trip details and timelines.

You don’t need prior travel industry experience; the role rewards strong listening, organization, and clear communication. You’ll learn through training and mentorship while helping families look forward to their travels.

Qualifications

• You don’t need professional travel experience to get started.
• Ability to listen, plan, stay organized and build client confidence.
• Comfort learning new systems and working independently.
• Background in education, childcare, hospitality or related fields is a plus.

Responsibilities

• Research family-friendly destinations and accommodations.
• Compare resorts, cruises, vacation packages, and attractions.
• Identify options based on children's ages and family preferences.
• Coordinate accommodations and reservation details.
• Research activities and entertainment.
• Organize important trip information.
• Communicate deadlines and travel requirements.
• Answer questions throughout the planning process.
• Help clients prepare for departure.
• Build relationships for future family vacations.

Skills

Communication

Research

Organization

Customer service

Job description

We're looking for a Family Travel Coordinator to help clients organize vacations that work for the entire family.

This role focuses on understanding individual family needs and researching appropriate destinations, accommodations, transportation, attractions, cruises, resorts, and activities.

How You’ll Support Families

You may assist clients with:

• Researching family-friendly destinations and accommodations
• Comparing resorts, cruises, vacation packages, and attractions
• Identifying options based on children's ages and family preferences
• Coordinating accommodations and reservation details
• Researching activities and entertainment
• Organizing important trip information
• Communicating deadlines and travel requirements
• Answering questions throughout the planning process
• Helping clients prepare for departure
• Building relationships that lead to future family vacations

The Person We’re Looking For

You don’t need professional travel experience to get started.

We’re looking for someone who understands that good planning is about more than making a reservation. It means listening carefully, anticipating questions, staying organized, and helping clients feel confident about their plans.

Strong candidates may come from backgrounds such as education, childcare, hospitality, customer service, administration, event coordination, sales, or other people-centered fields.

You should be comfortable working independently, communicating online, learning new systems, and completing ongoing training.

Grow Your Travel Knowledge

You’ll have access to training, mentorship, supplier education, and professional development resources covering destinations and vacation experiences.

This is a flexible remote opportunity for someone who enjoys helping families spend less time worrying about logistics and more time looking forward to their vacation.

Basic Requirements

• Applicants must reside in the United States, United Kingdom, Australia, Spain, or Latin America.
• Access to a computer or smartphone with reliable internet.