Travel Consultant

BCD Travel; Illinois; On-site; USD 42,000 - 63,000; Full time

Job summary

BCD Travel is seeking a Travel Consultant to act as the face of the company, assisting current and new clients with travel arrangements and policy-compliant consulting. You will respond to requests, provide industry information, and help clients travel smart and achieve more.

The role requires travel agent experience, proficiency with GDS Sabre, and strong English communication skills to support a broad range of client needs and regulatory requirements.

Qualifications

• You have travel agent experience.
• Knowledge of GDS Sabre.
• Strong verbal and written communication in English.
• Solid working knowledge of the travel industry, policies, and processes.

Responsibilities

• Search and confirm travel reservations for customers.
• Understand client travel policies and provide consultation.
• Fulfill requests regarding regulations (DOT, TSA, passports, visas).
• Provide industry information such as fare options, exchange costs, and penalties.
• Identify opportunities to review processes and relationships with clients for improvements.
• Maintain and expand knowledge of the travel industries supported.

Skills

Travel agent experience

English communication

Travel industry knowledge

Tools

GDS Sabre

Job description

As a Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!

As a Travel Agent, you will

• Search and confirm travel reservations for the customer
• Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Provide the client with the required industry information, such as low fares, exchange costs, and penalties
• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

About you

• You have travel agent experience
• Relevant skills in GDS Sabre
• Strong verbal and written communication skills in English
• Solid working knowledge of the travel industry, policies, procedures, and processes