VIP Travel Consultant

BCD Travel; Illinois; Sur place; USD 50 000 - 75 000; Plein temps

Résumé du poste

A leading travel management company seeks a VIP Travel Agent to provide high-touch service to executive travelers. In this role, you will be responsible for handling requests efficiently and providing consultation on travel policies. The ideal candidate should have experience in VIP travel, strong knowledge of the travel industry, and skills in GDS Sabre. Join us for a dynamic role and contribute to exceptional travel experiences.

Qualifications

• Experience in VIP travel is essential.
• Knowledge of travel industry policies, procedures, and processes is required.
• Excellent verbal and written communication skills in English are necessary.

Responsabilités

• Perform high-touch service excellence to key client travelers.
• Act as the primary contact for executive-level travelers.
• Provide active travel consultation and up-sell related products.
• Search and confirm travel reservations for customers.
• Ensure compliance with regulations such as DOT and TSA.

Connaissances

Experience in VIP travel

Strong knowledge of the travel industry

Strong skills in GDS Sabre

Strong verbal communication

Strong written communication

Description du poste

In this role, you will perform high-touch service excellence to key client travelers and be responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. phone, email, etc.).

You will be the primary point of contact for executive-level travelers and provide active travel consultation, including providing travel details and up-selling related products.

As a VIP Travel Agent, you will

• Expertly use the appropriate the BCD Travel tools and systems to complete requests
• Search and confirm travel reservations for the customer
• Have a strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Have excellent knowledge and application of travel supplier rules
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

About you

• Experience in VIP travel
• Working knowledge of the travel industry, policies, procedures, and processes
• Strongskills in GDS Sabre
• Strong verbal and written communication skills in English