Travel Consultant

BCD Travel; Indiana (PA); On-site; USD 40,000 - 60,000; Full time

Job summary

BCD Travel is seeking a Travel Consultant who will be the face of the company, communicating and responding to requests from current and new clients to help them travel smart and achieve more.

You will search and confirm travel reservations, apply client travel policies, handle regulatory requests (DOT, TSA, passports, visas), and provide industry information such as low fares and penalties while looking for ways to improve processes and client relationships.

Qualifications

• Travel agent experience is required.
• Experience with GDS Sabre is required.
• Strong verbal and written communication in English.
• Solid working knowledge of the travel industry, policies, procedures, and processes.

Responsibilities

• Search and confirm travel reservations for the customer.
• Have a strong understanding of a client travel policy and can consistently provide consultation to the customer.
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.).
• Provide the client with the required industry information, such as low fares, exchange costs, and penalties.
• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement.
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported.

Skills

Travel agent experience

English communication

Client consultation

Tools

Sabre GDS

Job description

As a Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!

What You'll Do

Search and confirm travel reservations for the customer

Have a strong understanding of a client travel policy and can consistently provide consultation to the customer

Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)

Provide the client with the required industry information, such as low fares, exchange costs, and penalties

Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement

Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

What You'll Bring

You have travel agent experience

Relevant skills in GDS Sabre

Strong verbal and written communication skills in English

Solid working knowledge of the travel industry, policies, procedures, and processes