Travel Concierge: 24/7 Corporate Logistics & Relocation

Epic Systems Corporation; Madison (WI); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Epic Systems Corporation in Madison, WI is seeking a Travel Counselor to coordinate travel logistics for employees visiting customers and support our travel needs across a staff of over 14,000. This role includes hotel reservations, air and ground transportation, and some reception duties.

Position is based on the campus in Madison with relocation assistance. Live close to the Verona/ Madison area; shift is 2nd (4:00 pm – 12:00 am) with differential and growth opportunities.

Qualifications

• Strong communication skills essential for coordinating travel with staff and customers.
• Excellent organizational abilities to manage bookings and itineraries.
• Ability to make quick decisions under pressure.
• Customer service mindset focused on satisfaction and support.
• Proactive problem solving to handle itinerary changes smoothly.
• Self-management and reliability in a fast-paced environment.
• COVID-19 vaccination may be required as per policy.
• Willingness to work 2nd shift and relocate to the Madison area.

Responsibilities

• Coordinate travel logistics for employees visiting customers.
• Manage all aspects of corporate travel: hotel reservations, air and ground transportation.
• Support customers through reception duties and related tasks.

Skills

Strong communication

Organization

Decision-making

Customer service

Problem solving

Self-management

Vaccination

Shift flexibility

Job description

Epic Systems Corporation in Madison, WI is seeking a Travel Counselor to coordinate travel logistics for employees visiting customers and support our travel needs across a staff of over 14,000. This role includes hotel reservations, air and ground transportation, and some reception duties.

Position is based on the campus in Madison with relocation assistance. Live close to the Verona/ Madison area; shift is 2nd (4:00 pm – 12:00 am) with differential and growth opportunities.