Travel Claims Analyst — Growth, PTO & Equity

Crum & Forster; Oregon; Hybrid; USD 33,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation package

401K employer match

Employee Stock Purchase plan

Generous Paid Time Off

Comprehensive benefits

Job summary

Crum & Forster is hiring a Claims Analyst to manage claim adjudication tasks from information gathering to decision-making. You will work under supervision to deny, settle, or request payments based on coverage and proofs of loss.

The role emphasizes customer advocacy, timely responses, and adherence to procedures within a supportive team environment. Growth opportunities exist within the Specialty Unit.

Qualifications

• Bachelor's degree or equivalent work experience required/preferred with 3+ years in claims or customer service.
• Solid knowledge of claims examination processes and disposition.
• Proficient with Microsoft Office and cloud-based systems.

Responsibilities

• Gather information from policyholders, claimants, and coordinators to support claim decisions.
• Advocate for customers to provide an outstanding experience.
• Review, assess and process claims adhering to SLAs.
• Respond promptly to status calls and maintain file documentation.
• Identify potential fraud or subrogation opportunities and refer to experts.

Skills

Customer focus

Claim evaluation

Problem solving

Adaptability

Active listening

Clear communication

Independent work

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Cloud-based systems

Job description

Crum & Forster is hiring a Claims Analyst to manage claim adjudication tasks from information gathering to decision-making. You will work under supervision to deny, settle, or request payments based on coverage and proofs of loss.

The role emphasizes customer advocacy, timely responses, and adherence to procedures within a supportive team environment. Growth opportunities exist within the Specialty Unit.