Travel Claims Specialist & Customer Advocate

One80 Intermediaries; Florida; In loco; USD 22.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

Dental

Vision

Life Insurance

Disability Insurance

401k

Employee Stock Purchase Plan

Tuition Reimbursement

Paid Time Off

Descrizione del lavoro

One80 Intermediaries, part of Arrowhead Intermediaries, seeks a Travel Claims Examiner and CSR to join our Florida team. You will review and analyze claims to ensure accurate processing per policy provisions and manage documentation for validation.

The role covers handling moderate to complex issues, requesting documents, and processing payments while supporting CSR overflow. Competitive pay and comprehensive benefits are offered.

Competenze

• High School Diploma or equivalent.
• Ability to function independently within established guidelines.
• Excellent interpersonal, oral and written communication skills.
• Intermediate skill level in Microsoft Office programs.

Mansioni

• Analyze and resolve moderate to complex claim issues.
• Understand workflows, policy certificates, and policy provisions.
• Review claims and apply policy provisions in processing.
• Request documents and schedule follow-ups for documentation.
• Release accurate benefit payments per CBP policy and SLA.
• Document information in the claim system and follow up.
• Handle inbound calls for CSR team overflow.

Conoscenze

Interpersonal communication

Oral and written communication

Formazione

High School Diploma or equivalent

Strumenti

Microsoft Office

Descrizione del lavoro

One80 Intermediaries, part of Arrowhead Intermediaries, seeks a Travel Claims Examiner and CSR to join our Florida team. You will review and analyze claims to ensure accurate processing per policy provisions and manage documentation for validation.

The role covers handling moderate to complex issues, requesting documents, and processing payments while supporting CSR overflow. Competitive pay and comprehensive benefits are offered.