Travel Customer Service Rep - Flexible Hours & Growth

Hjbtravels; Aurora (CO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Training and ongoing support

Flexible work options (part or full)

Job summary

Hjbtravels is seeking a motivated Customer Service Representative to support clients within the travel industry. You will assist travelers with inquiries, guide them through booking processes, and ensure a positive experience from start to finish.

The role emphasizes clear communication, independent work habits, and a willingness to learn the travel business. Training, ongoing support, and growth opportunities are offered in a collaborative team environment.

Qualifications

• Excellent communication and interpersonal skills.
• Customer service experience preferred but not required.
• Ability to work independently and manage time effectively.
• Comfortable using computers, email, and online systems.

Responsibilities

• Answer customer inquiries via phone and email.
• Assist clients with travel planning, reservations, and general questions.
• Provide accurate information about destinations, policies, and procedures.
• Maintain clear and professional communication with clients.
• Follow company guidelines and service standards.
• Document interactions and updates as needed.

Skills

Communication skills

Customer service

Time management

Computer literacy

Tools

CRM systems

Job description

Hjbtravels is seeking a motivated Customer Service Representative to support clients within the travel industry. You will assist travelers with inquiries, guide them through booking processes, and ensure a positive experience from start to finish.

The role emphasizes clear communication, independent work habits, and a willingness to learn the travel business. Training, ongoing support, and growth opportunities are offered in a collaborative team environment.