Travel Account Manager: Client & Project Lead

Guardian Travel Group; United States; Hybrid; USD 34,000 - 46,000; Full time

Benefits offered by this job

Medical

Vision

401(k) with up to 4% match

PTO 28 days per year

Holidays & personal days

Travel opportunities

Job summary

Guardian Travel Group is seeking an Account Executive to bridge client needs with operations, ensuring a smooth transition from sales to execution.

You will manage client relationships, coordinate itineraries, oversee project timelines, and proactively communicate updates while seeking growth opportunities for repeat business. This full-time role offers a $40,000 base salary plus bonus, with strong benefits and travel opportunities.

Qualifications

• Experience managing client relationships through trip planning and launch.
• Ability to create detailed itineraries and translate client needs into an RFP.
• Proven ability to oversee project timelines, milestones and budgets.
• Excellent proactive communication with clients and internal teams.
• Attention to accuracy in itineraries and trip documents.
• Identify growth opportunities and potential upsell/referral opportunities.

Responsibilities

• Client Relationship Management: Serve as primary contact for clients during and post-sale, building trust-based relationships throughout planning and launch.
• Itinerary Creation: Work with client and Travel Consultant to craft memorable, cost-effective itineraries and translate needs into an RFP.
• Project Oversight: Manage planning timeline, milestones, and deliverables within budget and specs.
• Proactive Communication: Provide regular updates, manage expectations, and address questions.
• Quality Assurance: Review itineraries, bookings, and trip documents for accuracy.
• Identify Growth Opportunities: Nurture relationships to drive repeat business and referrals.

Skills

Client relationship management

Itinerary creation

Project oversight

Proactive communication

Quality assurance

Upsell opportunities

Job description

Guardian Travel Group is seeking an Account Executive to bridge client needs with operations, ensuring a smooth transition from sales to execution.

You will manage client relationships, coordinate itineraries, oversee project timelines, and proactively communicate updates while seeking growth opportunities for repeat business. This full-time role offers a $40,000 base salary plus bonus, with strong benefits and travel opportunities.