Trauma-Informed Youth Residential Shift Supervisor

Wedgwood Christian Services; Grand Rapids (MI); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

403(b) with employer match

Medical, dental, and vision coverage

Free supplemental virtual PCP care

Health Savings & Flexible Spending

Employer-paid disability

Life insurance

PSLF eligible employer

Pet Insurance

Legal Insurance

Employee Assistance Program

On-site gymnasium & 24-hour wellness

Walking trail

Tuition discounts

Job summary

Wedgwood Christian Services in Grand Rapids, MI, seeks a Shift Supervisor for the Audere Transitional Living Program serving adolescents (ages 15-18). You will lead a trauma-informed residential team, mentor staff, and ensure consistent care and therapeutic programming across shifts.

The role emphasizes structured supervision, adherence to safety and documentation standards, and active youth advocacy in a supportive, faith-aligned setting.

Qualifications

• Must be at least 20 years old.
• High school diploma or GED.
• Valid driver’s license.
• Ability to lift 50 lbs. and safely perform physical interventions when necessary.
• Ability to bend, twist, and support movement in a residential setting.
• Alignment with Wedgwood’s Statement of Faith, vision, and values.

Responsibilities

• Provide direction to direct care staff during assigned shifts.
• Coordinate staff assignments to ensure appropriate coverage and effective treatment support.
• Ensure completion of all shift responsibilities, including documentation, medication administration, and scheduled programming.
• Support and guide staff in implementing individualized treatment plans.
• Provide real-time coaching, feedback, and mentorship to promote staff development and team cohesion.
• Assist with onboarding and training of new staff as assigned.
• Create and maintain a safe, therapeutic environment grounded in the Sanctuary Model.
• Build consistent, mentoring relationships with youth using trauma-informed and relationship-based approaches.
• Utilize verbal de-escalation and crisis intervention techniques to support behavioral regulation.
• Model and teach healthy communication, problem-solving, and daily living skills.
• Support youth in developing life skills, self-worth, and positive identity formation.
• Engage in structured recreational and skill-building activities.
• Administer medications as assigned and support physical wellness routines.
• Support residents’ health needs, including first aid response and coordination of medical care.
• Transport residents to appointments, school, work, or community activities as needed.
• Document and maintain accurate records in alignment with behavioral health standards.
• Ensure adherence to all agency policies, procedures, and licensing requirements.

Education

High school diploma or GED

Social Work

Psychology

Counseling

Human Services

Criminal Justice (youth focus)

Behavioral Health or related field

Job description

Wedgwood Christian Services in Grand Rapids, MI, seeks a Shift Supervisor for the Audere Transitional Living Program serving adolescents (ages 15-18). You will lead a trauma-informed residential team, mentor staff, and ensure consistent care and therapeutic programming across shifts.

The role emphasizes structured supervision, adherence to safety and documentation standards, and active youth advocacy in a supportive, faith-aligned setting.