Residential Shift Supervisor - Trauma-Informed Care

Wedgwood Christian Services; Grand Rapids (MI); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

403(b) with employer match

Medical, dental, and vision coverage

Life insurance

PSLF eligible employer

On-site gym and wellness center

Tuition discounts

Job summary

Wedgwood Christian Services in Grand Rapids, MI, seeks a Shift Supervisor (Full-Time) for the Boelkins Program serving youth ages 10-16. The role provides on-shift leadership, mentors staff, and maintains a therapeutic, trauma-informed environment across assigned shifts.

Responsibilities include directing care, coordinating coverage, supervising documentation, and fostering youth development through structured activities and evidence-based practices.

Qualifications

• At least 20 years of age.
• High school diploma or GED.
• Valid driver’s license.
• Ability to lift 50 lbs. and safely perform physical interventions when necessary.
• Ability to bend, twist, and support movement in a residential setting.
• Alignment with Wedgwood's Statement of Faith, vision, and values.

Responsibilities

• Provide direction to direct care staff during assigned shifts.
• Coordinate staff assignments to ensure appropriate coverage and effective treatment support.
• Ensure completion of all shift responsibilities, including documentation, medication administration, and scheduled programming.
• Support and guide staff in implementing individualized treatment plans.
• Provide real-time coaching, feedback, and mentorship to promote staff development and team cohesion.
• Assist with onboarding and training of new staff as assigned.
• Create and maintain a safe, therapeutic environment grounded in the Sanctuary Model® (safety, emotional intelligence, open communication, and social learning).
• Build consistent mentoring relationships with youth using trauma-informed and relationship-based approaches.
• Utilize verbal de-escalation and crisis intervention techniques to support behavioral regulation.
• Model and teach healthy communication, problem-solving, and daily living skills.
• Support youth in developing life skills, self-worth, and positive identity formation.
• Engage in structured recreational and skill-building activities.
• Administer medications as assigned and support physical wellness routines.
• Support residents’ health needs, including first aid response and coordination of medical care.
• Transport residents to appointments, school, work, or community activities as needed.
• Document and maintain accurate records in alignment with behavioral health standards.
• Ensure adherence to all agency policies, procedures, and licensing requirements.

Skills

Direct care leadership

Staff coordination

Documentation

Crisis intervention

Trauma-informed care

Education

Social Work

Psychology

Counseling

Human Services

Criminal Justice (youth focus)

Behavioral Health

Job description

Wedgwood Christian Services in Grand Rapids, MI, seeks a Shift Supervisor (Full-Time) for the Boelkins Program serving youth ages 10-16. The role provides on-shift leadership, mentors staff, and maintains a therapeutic, trauma-informed environment across assigned shifts.

Responsibilities include directing care, coordinating coverage, supervising documentation, and fostering youth development through structured activities and evidence-based practices.