Trauma-Informed Shelter Support Specialist

Bethany House Services; Cincinnati (OH); On-site; USD 18,000 - 26,000; Part time

Job summary

Bethany House Services in Cincinnati is seeking a part-time Shelter Associate to welcome clients, orient new arrivals, answer questions, and help maintain a safe, clean shelter environment. You will provide trauma-informed support, share resource information, document shift notes, and collaborate with staff to meet residents' needs while upholding confidentiality.

The role requires a high school diploma, reliability, teamwork, and the ability to pass background checks and driver’s license

Qualifications

• Minimum of HS Diploma or equivalent.
• One year of experience in a social service environment.

Responsibilities

• Create a welcoming environment for shelter clients, including greeting clients, orienting new clients to the shelter, and answering questions.
• Empower shelter clients and provide support and crisis intervention through a trauma-informed care lens.
• Provide resource information or triage questions for families residing in the shelter.
• Communicate necessary client information to Shelter staff to keep them informed.
• Follow and enforce Shelter Guidelines, Policies, and Procedures with Shelter clients.

Skills

Communication skills

Professional boundaries

Trauma-informed care

Crisis intervention

Confidentiality

Microsoft Office

Driver's license

Teamwork

Education

High School Diploma or GED

Tools

Outlook

Word

Excel

Job description

Bethany House Services in Cincinnati is seeking a part-time Shelter Associate to welcome clients, orient new arrivals, answer questions, and help maintain a safe, clean shelter environment. You will provide trauma-informed support, share resource information, document shift notes, and collaborate with staff to meet residents' needs while upholding confidentiality.

The role requires a high school diploma, reliability, teamwork, and the ability to pass background checks and driver’s license