Trauma-Informed Outreach & Communications Coordinator

Jlive; West Bloomfield Charter Township (MI); Hybrid; USD 60,000 - 70,000; Full time

Job summary

Jewish Family Service of Metropolitan Detroit (Resiliency Center) in West Bloomfield, MI is seeking a Communications and Outreach Coordinator to develop and execute a comprehensive outreach plan that promotes the Resiliency Center's programs, services, and resources.

The role requires collaborating with leadership, coordinating events, managing digital content, and building relationships with local organizations, survivors, and community partners to advance trauma-informed service delivery.

Qualifications

• Bachelor's degree in communications, public relations, marketing, journalism, health and human services, nonprofit management, social services, or a related field required.
• Minimum of three to five years of professional experience in communications, public relations, community outreach, or marketing, preferably in nonprofit, social services, or public health settings.
• Strong written and verbal communication skills with the ability to write clearly and compassionately for diverse audiences.

Responsibilities

• Help the director develop, coordinate, and execute a comprehensive strategic communications and outreach plan to promote the Resiliency Center's programs, services, and resources.
• Design and distribute educational materials, newsletters, brochures, press releases, and digital content to raise awareness about trauma and available support services.
• Serve as a primary point of contact for day-to-day media inquiries and communications, collaborating with leadership to maintain consistent messaging.
• Manage the Center's digital footprint, including website content updates, social media platforms, and online community boards.
• Assist in planning, coordinating, and executing outreach events, workshops, public forums, and community gatherings.
• Represent the Center at local community events, health fairs, coalition meetings, and stakeholder gatherings to promote its mission and values.
• Cultivate and maintain relationships with local organizations, systems partners, businesses, and community members to build networks of support.
• Collaborate with internal teams to align outreach strategies with direct client services and community needs.
• Support in preparing progress reports, tracking engagement metrics, and documenting outreach outcomes.

Skills

Communication skills

Project management

Trauma-informed approach

Digital tools

Emotional intelligence

Education

Bachelor's degree

Tools

Canva

Adobe Creative Suite

Microsoft Office

Job description

Jewish Family Service of Metropolitan Detroit (Resiliency Center) in West Bloomfield, MI is seeking a Communications and Outreach Coordinator to develop and execute a comprehensive outreach plan that promotes the Resiliency Center's programs, services, and resources.

The role requires collaborating with leadership, coordinating events, managing digital content, and building relationships with local organizations, survivors, and community partners to advance trauma-informed service delivery.