Trauma-Informed Administrative Coordinator

Jlive; West Bloomfield Charter Township (MI); On-site; USD 50,000 - 58,000; Full time

Job summary

Jewish Family Service of Metropolitan Detroit (Resiliency Center) in West Bloomfield, MI, is seeking an Administrative Assistant to support daily operations and client services. Under the Resiliency Center Director, you will manage client intake and scheduling, track program and grant data, and provide trauma-informed administrative support.

The role is full-time and on-site, requiring strong organization, discretion with confidential information, and proficiency with EHR/case management and MS

Qualifications

• Bachelor's degree in business administration, human services, or related field; commensurate experience may be considered.
• Minimum of three (3) years of administrative or office support experience, preferably within a nonprofit, healthcare, or social services setting, including experience with federal grant management (tracking deliverables, reporting deadlines, and compliance requirements).

Responsibilities

• Coordinate client intake and scheduling via phone, email, and the Center's case management system.
• Track program and grant data; compile outcomes and participation metrics.
• Provide trauma-informed administrative support to clients and families served by the Center.
• Coordinate scheduling between the Director, Navigators, and clinicians; ensure continuity of client care.
• Liaise between billing, case management systems, and the Center's administrative records.
• Perform general office duties including supply ordering and maintaining an organized office environment.
• Prepare and organize data for grant reporting and fiduciary obligations; support progress reports.

Skills

Organizational skills

Discretion with confidential info

EHR / case management platforms

Microsoft Office

Trauma-informed approach

Equity and inclusion

Education

Bachelor's degree in business administration, human services, or related field

Tools

EHR / case management platforms

Job description

Jewish Family Service of Metropolitan Detroit (Resiliency Center) in West Bloomfield, MI, is seeking an Administrative Assistant to support daily operations and client services. Under the Resiliency Center Director, you will manage client intake and scheduling, track program and grant data, and provide trauma-informed administrative support.

The role is full-time and on-site, requiring strong organization, discretion with confidential information, and proficiency with EHR/case management and MS