Communications and Outreach Coordinator

Jlive; West Bloomfield Charter Township (MI); Hybrid; USD 60,000 - 70,000; Full time

Job summary

Jewish Family Service of Metropolitan Detroit (Resiliency Center) in West Bloomfield, MI is seeking a Communications and Outreach Coordinator to develop and execute a comprehensive outreach plan that promotes the Resiliency Center's programs, services, and resources.

The role requires collaborating with leadership, coordinating events, managing digital content, and building relationships with local organizations, survivors, and community partners to advance trauma-informed service delivery.

Qualifications

• Bachelor's degree in communications, public relations, marketing, journalism, health and human services, nonprofit management, social services, or a related field required.
• Minimum of three to five years of professional experience in communications, public relations, community outreach, or marketing, preferably in nonprofit, social services, or public health settings.
• Strong written and verbal communication skills with the ability to write clearly and compassionately for diverse audiences.

Responsibilities

• Help the director develop, coordinate, and execute a comprehensive strategic communications and outreach plan to promote the Resiliency Center's programs, services, and resources.
• Design and distribute educational materials, newsletters, brochures, press releases, and digital content to raise awareness about trauma and available support services.
• Serve as a primary point of contact for day-to-day media inquiries and communications, collaborating with leadership to maintain consistent messaging.
• Manage the Center's digital footprint, including website content updates, social media platforms, and online community boards.
• Assist in planning, coordinating, and executing outreach events, workshops, public forums, and community gatherings.
• Represent the Center at local community events, health fairs, coalition meetings, and stakeholder gatherings to promote its mission and values.
• Cultivate and maintain relationships with local organizations, systems partners, businesses, and community members to build networks of support.
• Collaborate with internal teams to align outreach strategies with direct client services and community needs.
• Support in preparing progress reports, tracking engagement metrics, and documenting outreach outcomes.

Skills

Communication skills

Project management

Trauma-informed approach

Digital tools

Emotional intelligence

Education

Bachelor's degree

Tools

Canva

Adobe Creative Suite

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Communications and Outreach Coordinator

West Bloomfield, MI, US

3 days ago Requisition ID: 1350

$60,000.00 To $70,000.00 Annually

Communications and Outreach Coordinator

Organization:Jewish Family Service of Metropolitan Detroit (Resiliency Center)

Reports To:Resiliency Center Director

Position Type:Full-Time / Exempt

Principal Accountabilities

Strategic Communications & Public Relations

• Help the director develop, coordinate, and execute a comprehensive strategic communications and outreach plan to promote the Resiliency Center's programs, services, and resources.
• Design and distribute educational materials, newsletters, brochures, press releases, and digital content to raise awareness about the impact of trauma and available support services.
• Serve as a primary point of contact for day-to-day media inquiries and communications, collaborating closely with the Director and JFS agency leadership to maintain consistent messaging.
• Manage the Center's digital footprint, including website content updates, social media platforms, and online community boards, ensuring information is current, accessible, and trauma-informed.

Community Outreach & Engagement

• Assist the Director in planning, coordinating, and executing a diverse range of outreach events, workshops, public forums, and community gatherings to engage Resiliency Center clients and the community.
• Assist the Director in representing the Resiliency Center at local community events, health fairs, coalition meetings, and stakeholder gatherings to promote the Center's mission, vision, and values.
• Cultivate and maintain strong relationships with local organizations, systems partners, businesses, grassroots groups, survivors, and community members to build lasting networks of support.
• Coordinate special community initiatives rooted in cultural responsiveness, including remembrance and commemoration events, ensuring they are planned with sensitivity, care, and community input.
• Collaborate effectively with the internal team, including the Director, Victim/Survivor Navigators, clinicians, the Administrative Assistant, and JFS leadership, to align outreach strategies with direct client services and community needs.
• Support the Resiliency Center Director in preparing recurring progress reports, tracking community engagement metrics, and documenting outreach program outcomes.
• Assist in staffing advisory committees, community meetings, and stakeholder forums by coordinating communications, materials, and follow-up activities.
• Contribute to grant reporting and documentation requirements by tracking participation numbers, event feedback, and community engagement data.

Minimum Qualifications

Education:Bachelor's degree in communications, public relations, marketing, journalism, health and human services, nonprofit management, social services, or a related field required.

Experience:Minimum of three (3) to five (5) years of professional experience in communications, public relations, community outreach, or marketing, preferably within a nonprofit, social services, or public health setting.

Knowledge & Skills:

• Exceptional verbal, written, and interpersonal communication skills, with a proven ability to write clearly and compassionately for diverse audiences.
• Strong project management skills with the ability to coordinate multiple events, deadlines, and priorities simultaneously.
• Familiarity with trauma-informed practices, crisis-response environments, or human services organizations strongly preferred.
• Proficiency with modern digital communication tools, social media management platforms, graphic design tools (e.g., Canva, Adobe Creative Suite), and Microsoft Office applications.
• High degree of emotional intelligence, cultural responsiveness, and the ability to work empathetically with trauma survivors and diverse community stakeholders.

Work Environment & Physical Requirements

Schedule:Ability to work flexible hours, including occasional evenings or weekends, as required for community events, memorials, and meetings.

Environment:Primarily office-based with frequent community interaction, public speaking, and event coordination responsibilities. Some remote work is possible.

Travel:Ability to travel locally and regionally within the metropolitan area for outreach events, partner meetings, and community presentations.