Trauma-Informed Intake & Admin Coordinator

Jewish Family Service of Metropolitan Detroit

West Bloomfield Charter Township (MI)

On-site

USD 38,000 - 47,000

Full time

5 days ago

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Job summary

Jewish Family Service of Metropolitan Detroit (Resiliency Center) is seeking an Administrative Assistant to support daily operations, intake coordination, and data tracking for grant reporting. You will work under the Resiliency Center Director, ensuring compassionate, trauma-informed service to clients and collaborative support for navigators and clinicians.

The role requires strong organization, discretion with sensitive information, and proficiency with Microsoft Office; experience with EHR

Qualifications

Bachelor's degree in business administration, human services, or a related field required.
Minimum of three (3) years administrative or office support experience, preferably in nonprofit, healthcare, or social services.
Proficiency with Microsoft Office applications; familiarity with EHR or case management platforms preferred.

Responsibilities

Coordinate client intake and scheduling via phone, email, and case management system.
Support continuity of client care by coordinating scheduling between Director, Navigators, and clinicians.
Track program data, grant-related data, and prepare progress reports with metrics and outcomes.
Provide compassionate, trauma-informed administrative support to clients and families served by the Center.
Maintain organized, welcoming office environment and handle general office duties.