Nonprofit Trauma-Informed Administrative Assistant

Jewish-Family-Service-of-Metropolitan-Detroit-; West Bloomfield Charter Township (MI); On-site; USD 50,000 - 58,000; Full time

Job summary

Jewish Family Service of Metropolitan Detroit (Resiliency Center) is seeking an Administrative Assistant to support daily operations, intake coordination, and data tracking. Under the Resiliency Center Director, you will assist with client referrals, scheduling, and ensuring compassionate, trauma-informed service delivery.

This full-time role requires a Bachelor's degree, at least three years of nonprofit admin experience, and proficiency with MS Office and case management tools.

Qualifications

• Bachelor's degree in business administration, human services, or related field; commensurate experience considered.
• Minimum of three (3) years administrative or office support experience in nonprofit/healthcare settings, including grant management.
• Strong organizational skills with attention to detail and ability to multitask.
• Discretion handling confidential client information; trauma-informed approach.
• Proficiency with MS Office and case management or EHR systems.

Responsibilities

• Coordinate client intake, referrals, and scheduling; support follow-up and outcomes.
• Provide compassionate, trauma-informed support to clients and families.
• Loster liaison between billing, case management, and administrative records.
• Maintain organized office processes, supplies, and environment.
• Collect and compile data for program participation and grant reporting.

Skills

Organizational skills

Discretion with confidential info

Trauma-informed approach

Commitment to equity and inclusion

Education

Bachelor's degree in business administration, human services, or related field

Tools

Microsoft Office

Case management platforms

EHR systems

Job description

Jewish Family Service of Metropolitan Detroit (Resiliency Center) is seeking an Administrative Assistant to support daily operations, intake coordination, and data tracking. Under the Resiliency Center Director, you will assist with client referrals, scheduling, and ensuring compassionate, trauma-informed service delivery.

This full-time role requires a Bachelor's degree, at least three years of nonprofit admin experience, and proficiency with MS Office and case management tools.