Trauma-Informed Front Desk & Admin Coordinator

Coastal Horizons; Shallotte (NC); Vor Ort; USD 29.000 - 42.000; Vollzeit

Zusammenfassung

Coastal Horizons in Shallotte, NC is seeking an Office Assistant to provide front desk coverage and administrative support. The role requires welcoming clients, handling calls, scheduling, and confidential handling of sensitive information in a trauma-informed environment.

The position supports therapists and staff, processes payments, and assists with billing. A high school diploma and clerical experience are expected, with flexibility in schedule and proficiency in MS Office.

Qualifikationen

• High school diploma or equivalent (business coursework preferred).
• Minimum of two years of clerical or administrative experience.
• Experience with third-party medical billing preferred.
• Ability to work a flexible schedule.
• Strong organizational, communication, and computer skills.
• Ability to interact professionally and compassionately with diverse populations in a trauma-informed environment.

Aufgaben

• Provide front desk coverage and greet clients respectfully.
• Answer phones and assist callers with discretion.
• Conduct appointment reminder calls and schedule therapist appointments.
• Check in new clients and review required paperwork.
• Maintain filing of client documentation.
• Collect and post client payments; assist with billing as assigned.
• Maintain confidentiality of client information.
• Handle mail distribution and office supply orders.
• Support daily operations of the Shallotte office.

Kenntnisse

Front desk operations

Communication skills

Organizational skills

Trauma-informed approach

Ausbildung

High school diploma or equivalent

Business coursework preferred

Two years clerical/administrative experience

Tools

Medical billing software

MS Office

Jobbeschreibung

Coastal Horizons in Shallotte, NC is seeking an Office Assistant to provide front desk coverage and administrative support. The role requires welcoming clients, handling calls, scheduling, and confidential handling of sensitive information in a trauma-informed environment.

The position supports therapists and staff, processes payments, and assists with billing. A high school diploma and clerical experience are expected, with flexibility in schedule and proficiency in MS Office.