Trauma-Informed Field Crisis Case Manager

Brightmore Brands, LLC; Los Angeles (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

A community-centered organization is seeking a passionate Field-Based Case Manager to respond to non-violent crisis situations and connect individuals in Los Angeles to essential resources. This full-time position involves working in various community settings, providing trauma-informed care, and supporting individuals with mental health or substance use challenges. Candidates should have at least one year of relevant experience and a high school diploma or GED.

Qualifications

• Minimum 1 year of case management or street outreach experience.
• Valid California driver's license with a clean driving record.
• Ability to pass a comprehensive background check.

Responsibilities

• Respond to non-violent, field-based crisis calls.
• Provide on-site de-escalation, crisis assessment, and emotional support.
• Link individuals to essential services and document all interactions.

Skills

Crisis intervention

De-escalation techniques

Bilingual in Spanish and English

Empathy

Education

High school diploma or GED

Bachelor’s degree in Social Work, Psychology, or related field

Job description

A community-centered organization is seeking a passionate Field-Based Case Manager to respond to non-violent crisis situations and connect individuals in Los Angeles to essential resources. This full-time position involves working in various community settings, providing trauma-informed care, and supporting individuals with mental health or substance use challenges. Candidates should have at least one year of relevant experience and a high school diploma or GED.