Trauma‑Informed Family Success Coach for Housing Stability

Hamilton Families; San Francisco (CA); On-site; USD 46,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

403(b) retirement plan

Wellness programs

Commuter benefits

Paid time off

Job summary

Hamilton Families seeks a dedicated Family Success Coach/Case Manager to join our Transitional Housing team in San Francisco. You will provide intensive, trauma-informed services to families in a 12-month program, focusing on goal attainment, stability, and independence.

Reporting to the Program Manager, you will partner with families to address barriers to housing stability, deliver counseling and advocacy, and coordinate with partners to ensure seamless access to resources.

Qualifications

• Master's degree in social work, counseling, psychology, or related behavioral health field.
• Minimum 2 years of experience serving vulnerable families or homeless populations.
• Experience delivering direct interventions, counseling, family support, or behavioral health services.
• Knowledge of trauma-informed care, crisis intervention, motivational interviewing, and strength-based practices.
• Experience developing service plans and facilitating behavior change with participants.

Responsibilities

• Conduct biopsychosocial assessments and develop Family Stability Plans with measurable housing-related goals.
• Provide trauma-informed, strength-based interventions to support families toward permanent housing.
• Coordinate services with landlords, schools, healthcare and social service providers.
• Maintain accurate documentation and participate in multidisciplinary team meetings.
• Track outcomes and report on program progress to inform planning.

Skills

Trauma-informed care

Crisis intervention

Motivational interviewing

Strength-based practices

Service planning

Behavior change

Education

MSW

MFT

Counseling

Psychology

Tools

Salesforce

HMIS

Case management software

Job description

Hamilton Families seeks a dedicated Family Success Coach/Case Manager to join our Transitional Housing team in San Francisco. You will provide intensive, trauma-informed services to families in a 12-month program, focusing on goal attainment, stability, and independence.

Reporting to the Program Manager, you will partner with families to address barriers to housing stability, deliver counseling and advocacy, and coordinate with partners to ensure seamless access to resources.