Trauma-Informed Family Support Coach

Housing Hope; Monroe (WA); On-site; USD 34,000 - 48,000; Full time

Job summary

Housing Hope in Monroe, WA is seeking a Case Management - Family Support Coach to provide trauma-informed assessment, case management, and support services for individuals and families transitioning from homelessness. The goal is to strengthen housing stability, increase income, and build skills for long-term self-sufficiency.

The role collaborates with participants, property staff, and partner agencies to develop action plans, track progress, and improve service delivery as part of a

Qualifications

• Bachelor's or associate degree in social work or related field.
• 3+ years of professional work experience; lived homelessness experience may substitute.
• Experience in mental health settings with adults is preferred.

Responsibilities

• Assess, orient, and facilitate entry of individuals and families into new homes.
• Develop individualized family service plans and identify barriers to self-sufficiency.
• Coordinate referrals and document progress with clients and stakeholders.
• Record case notes and maintain documentation per contract requirements.
• Engage community partners and conduct outreach activities.

Skills

Trauma-informed care

Strong communication

Rapport building

Flexibility

Teamwork

Education

Bachelor's or associate degree in social work

Job description

Housing Hope in Monroe, WA is seeking a Case Management - Family Support Coach to provide trauma-informed assessment, case management, and support services for individuals and families transitioning from homelessness. The goal is to strengthen housing stability, increase income, and build skills for long-term self-sufficiency.

The role collaborates with participants, property staff, and partner agencies to develop action plans, track progress, and improve service delivery as part of a