Trauma-Informed Housing Coach

New Moms; Oak Park (IL); On-site; USD 49,000 - 51,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision insurance

FSA

Disability insurance (short/long-term)

EAP and counseling resources

Paid time off & holidays

403b retirement plan

Pre-tax transportation benefits

Professional development

Employee discounts on Bright Endeavors

Free spiritual direction

Job summary

New Moms is seeking a Housing Coach to provide individualized, trauma-informed coaching and case management for families in our Oak Park supportive housing program. You will maintain a caseload of about 18 families, helping parents reach housing stability, employment, education, and family goals.

Based at our Oak Park Main Office, this full-time role requires on-site presence, strong collaboration with staff and external partners, and occasional after-hours support.

Qualifications

• Bachelor’s in social work, psychology, counseling, or similar field required.
• OR Bachelor’s in another field plus 2 years clinical/human service experience.
• OR High school diploma plus 5 years clinical or human service experience.

Responsibilities

• Partner with 18 families to provide individualized, trauma-informed coaching and case management focused on housing stability, employment, education, and family well-being.
• Conduct assessments, develop service plans, complete IM+CANS updates, and maintain participant documentation on time.
• Conduct regular in-person home visits to support housing transitions, eviction prevention, and crisis situations.
• Connect participants to community resources and coordinate services with staff and external partners.
• Lead monthly house meetings and ongoing supportive communication to build participant engagement.
• Participate in after-hours on-call rotation to support participant emergencies.
• Maintain IM+CANS certification and contribute to the New Moms Coaching Model and professional development.
• Supervise volunteers or interns as needed and participate in staff meetings and workgroups.

Skills

Trauma-informed coaching

Case management

Strong communication

On-site housing team

Education

Bachelor’s in social work or related field

Bachelor’s in other field + 2 years experience

High school diploma + 5 years experience

Tools

IM+CANS certification

Case management software

Job description

New Moms is seeking a Housing Coach to provide individualized, trauma-informed coaching and case management for families in our Oak Park supportive housing program. You will maintain a caseload of about 18 families, helping parents reach housing stability, employment, education, and family goals.

Based at our Oak Park Main Office, this full-time role requires on-site presence, strong collaboration with staff and external partners, and occasional after-hours support.