Trauma-Informed Diversion Center Technician - Full-Time

Texas Panhandle Mental Health; Amarillo (TX); On-site; USD 18,000 - 25,000; Full time

Job summary

Texas Panhandle Centers is seeking a Diversion Center Technician (1451) to deliver trauma-informed care to adults (18+) with mental health and substance use symptoms involved with the criminal justice system. Position covers Amarillo and surrounding areas and offers multiple full-time shifts across weekdays, weeknights, and weekends.

Responsibilities include engaging clients, collaborating with a multidisciplinary team, transporting clients, preparing meals, and maintaining a safe, supportive

Qualifications

• High School Diploma or GED is required.
• One semester (12 credit hours) of college work or ABLE proficiency.
• Maintain composure in a crisis situation.
• Willingness to work with law enforcement and community stakeholders.

Responsibilities

• Maintain ethical and professional communications using trauma-informed care language.
• Lead initial engagement with individuals served at the Diversion Center.
• Transport clients, help prepare meals, maintain safe environment, and support Diversion Center drop-offs.
• Collaborate with multidisciplinary Diversion Center staff to meet client needs.
• Serve individuals with mental health/substance use concerns with criminal justice involvement.
• Build rapid rapport with clients in crisis situations.
• Apply trauma-informed and person-centered care principles to create a safe environment.
• Participate in an on-call rotation to cover shifts.
• Work across multiple full-time openings including weekdays, weeknights, and weekends.
• Adhere to the Texas Panhandle Centers code of conduct.

Skills

Driver's license

Age 18+

Crisis composure

Willing to work with law enforcement

Education

High School Diploma or GED

12 college credits or ABLE demonstrated reading level

Job description

Texas Panhandle Centers is seeking a Diversion Center Technician (1451) to deliver trauma-informed care to adults (18+) with mental health and substance use symptoms involved with the criminal justice system. Position covers Amarillo and surrounding areas and offers multiple full-time shifts across weekdays, weeknights, and weekends.

Responsibilities include engaging clients, collaborating with a multidisciplinary team, transporting clients, preparing meals, and maintaining a safe, supportive