Trauma-Informed Clinic Receptionist & Scheduler

Monadnock Family Services; Keene (NH); On-site; USD 40,000 - 48,000; Full time

Job summary

Monadnock Family Services in Keene, NH is seeking an Administrative Support Receptionist to be the first point of contact for clients, families, visitors, and community partners. You will support clinic operations through reception, scheduling, triage, and coordination with clinical teams in a trauma-informed environment.

This role requires a High School Diploma or GED, at least two years of administrative or healthcare experience, and proficiency with Microsoft Office.

Qualifications

• High School Diploma or GED required.
• Minimum two years of office, administrative, customer service or healthcare experience.
• Proficiency with Microsoft Office Suite; strong written and verbal communication.

Responsibilities

• Welcome clients, families, visitors, and community partners in a courteous, trauma-informed manner.
• Complete client check-in and verify demographic information and insurance.
• Schedule, reschedule, and coordinate patient appointments and reminders.
• Maintain accurate records and ensure HIPAA compliance in the EHR.
• Provide reception coverage and support administrative tasks across locations.

Skills

Communication skills

Keyboarding skills

Customer service oriented

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Monadnock Family Services in Keene, NH is seeking an Administrative Support Receptionist to be the first point of contact for clients, families, visitors, and community partners. You will support clinic operations through reception, scheduling, triage, and coordination with clinical teams in a trauma-informed environment.

This role requires a High School Diploma or GED, at least two years of administrative or healthcare experience, and proficiency with Microsoft Office.