Trauma-Informed Child & Family Case Manager (Shelter)

YWCA NORTHEAST INDIANA INC; Kansas City (MO); On-site; USD 42,000 - 64,000; Full time

Job summary

YWCA Northeast Indiana Inc is seeking a Residential Children’s Case Manager to deliver trauma-informed and trauma-responsive services to children and families in shelter programs. The role focuses on safety, stability, and well-being during the shelter stay.

Responsibilities include intake assessments, Two-Generation case management, resource coordination, school enrollment support, and thorough documentation.

Qualifications

• Knowledge and experience providing trauma-informed care and trauma-informed responses to children, youth, and families impacted by domestic violence, substance use, and other forms of trauma.
• Knowledge of Adverse Childhood Experiences (ACEs) and their potential impact on child development, behavior, emotional well-being, family relationships, and long-term outcomes.
• Experience providing child and family-centered case management, including assessments, goal planning, referrals, follow-up, and coordination of services.
• Knowledge of child development and age-appropriate behaviors, including recognizing when additional support or referrals may be needed.
• Experience facilitating or supporting parenting education/classes that strengthen parenting skills, healthy communication, positive discipline, routines, and parent-child relationships.
• Knowledge of the effects of domestic violence and substance use disorders on children and families.
• Experience using strengths-based, person-centered, and family-centered approaches when working with children and caregivers.
• Knowledge of confidentiality, mandated reporting, professional ethics, safety practices, and organizational policies when serving vulnerable children and families.

Responsibilities

• Complete children’s intake and initial needs assessments for children and youth entering residential programs.
• Provide case management using a Two-Generation (2Gen) approach, addressing the needs of both the parent and child to support the well-being and long-term stability of the entire family.
• Provide trauma-informed case management to children and youth impacted by domestic violence, family instability, and/or parental substance use and recovery.
• Develop and monitor individualized goals and service needs for children and youth.
• Observe parent-child interactions and provide appropriate support, redirection, and education around parenting and daily living skills.
• Connect children and families with appropriate community resources, including educational, behavioral health, childcare, developmental, recreational, and other supportive services.
• Assist families with school enrollment, school transportation needs, bus arrangements, and other educational barriers (IEP).
• Facilitate and assist with children’s groups, activities, special events, and field trips.

Skills

Trauma-informed care

Communication

Collaboration

Education

Bachelor's in Social Work, Human Services, or related field

Job description

YWCA Northeast Indiana Inc is seeking a Residential Children’s Case Manager to deliver trauma-informed and trauma-responsive services to children and families in shelter programs. The role focuses on safety, stability, and well-being during the shelter stay.

Responsibilities include intake assessments, Two-Generation case management, resource coordination, school enrollment support, and thorough documentation.